FREQUENTLY ASKED QUESTIONS (FAQ)
How many schools can I have in my account?
Each director can have 8 schools that they own and an additional 8 that can be shared with them. If you teach at more than 8 (or 16!) schools, then contact us at support@batonsync.com to discuss your particular situation.
How many ensembles can I have in my account?
Each director can have any number of ensembles in each of their schools as they want. Directors can create sub groups and call them ensembles as well. Ensembles can be named anything in BatonSync.
Can I share my account info with my assistant?
Yes! Each director needs to have a BatonSync account, and the main/head director can share a school code with any number assistants who will all have editing privileges but not deleting privileges. A director can have up to 8 schools shared with them.
Are there parent and student logins?
No. BatonSync is a tool for music educators to organize their music classrooms.
If I already have an electronic version of my inventories, can I upload them to BatonSync?
Yes! BatonSync has spreadsheet templates that you can use to upload your students, instruments, equipment, locker, and music library inventory.
If I forget how to use something on BatonSync, how can I get help to remember it?
Our user guide is very helpful in outlining the steps each director can follow to make the setup and navigation through BatonSync very easy. Additionally, we really tried to make sure the menus, buttons, and page setups are intuitive and user-friendly.
What if I need to use a check or purchase order?
Contact us at support@batonsync.com to set up payment options for check or purchase orders from schools or other organizations. You can also create an account with a 30-day open invoice that you can print or email to your school district’s business office. When we receive payment, we will update your account.
Is there a music library feature?
Yes! The music library feature is set up like much of the rest of the inventories in BatonSync with a list page and detail pages for each piece of music. Many of the music library fields are completely customizable by the director, and it is meant to be simple and intuitive. You can also make notes about each piece of music and check out music to students as well.
Does BatonSync provide training?
We tried to engineer BatonSync in such a way that is easy and intuitive to use and work hard to improve it everyday. We would rather you spend the money on your program. If after having gone through the user guide and application you still feel that training is necessary, we could set up training on a case by case basis. We also have some explanation videos on YouTube, and we are adding more soon!